FAQ

Shipping Policy

Currently, Oat of the Ordinary ships throughout Canada and the continental United States.

Oat of the Ordinary now ships to the continental United States for a flat shipping fee of USD $10 (CAD $12.65).

But we offer FREE SHIPPING when you spend USD $60 (CAD $75)!

All orders shipped to the US are DUTY & TAX FREE!

Oat of the Ordinary offers flat shipping rates depending on where you live.

British Columbia: CAD $10

Alberta/Saskatchewan: CAD $12

Rest of Canada: CAD $15

We now offer FREE SHIPPING when you order CAD $75 for US and Canadian orders.

And a flat rate of USD $10 throughout the continental United States.

We now offer FREE SHIPPING with an order of CAD 75 (USD $60) or more.

All US orders are DUTY FREE!

Depending on where you live, standard shipping times will vary.  

For BC-wide shipping, we estimate 1-4 business days once your order ships.

For Alberta-wide shipping, we estimate 2-5 business days once your order ships.

For the rest of Canada, once your order ships we estimate 4 - 10 business days depending on your location.

For shipping in the continental US, it will take anywhere from 4-10 business days depending on where you are located.

*Note: Currently transit times are taking a little longer than normal.

We try our best to ship the product out 1-2 business days after the purchase.


Returns and Exchanges

At this time Oat of the Ordinary does not offer returns; however, if you have an issue with your oatmeal please do not hesitate to reach out to hello@oatoftheordinary.com and we will be happy to address any concerns.

Ingredient and Product Questions

Many ready-to-eat/overnight-style oatmeal contains quick oats that digest rapidly, not leaving you satiated for long. They also have high added sugars and artificial flavours to bring their price down.

Here at Oat of the Ordinary, we cut no corners; in fact, we went above and beyond by adding additional ingredients to support your health and contribute many benefits. We use high fiber, and gluten-free rolled oats that digests slower than quick oats keeping you fuelled and focused, and pair with plant-based protein giving you 11g of protein per 58g serving (or one single-serve pouch).

We rely on 100% dried berries and spices for flavor with a touch of coconut sugar and stevia for sweetness, which does not affect your blood sugar levels. At the end of the day, you get what you pay for ;)

Yes! We use a plant-based protein blend of peas, brown rice and hemp to give each 58g serving or single-serve pouch 11 grams of vegan protein.

Yes, yes, and yes honeyyyyy. Oat of the Ordinary is vegan, and gluten-free.  There are no nuts in Oat of the Ordinary, but can't guarantee there is no cross contamination. Oat of the Ordinary doesn’t contain any added refined sugars; for the sweetness, we use organic coconut sugar and a touch of stevia.

Enjoying your oats can be as easy as mixing 2/3 cups of boiling water to 1/3 cup of oats (or one single-serve pouch) and allowing it to sit for 10 minutes.

For overnight oats, mix 2/3 cups of your favourite nut milk to 1/3 cup of oats (or one single-serve pouch) and allow to soak in the fridge overnight in a covered jar/bowl.

Retail Locations

Currently we sell our superfood oatmeal in several Canadian stores that you can find here

Wholesale Questions

Please email hello@oatoftheordinary.com and a member of our team will get back to you shortly.

Media

Please contact chara@oatoftheordinary.com and we will get back to you shortly.

Corporate Purchasing

You're in luck! We sell our oats to corporate offices - please email hello@oatoftheordinary.com for special pricing.