FAQ

Shipping policy

Currently, Oat of the Ordinary ships throughout Canada and the continental United States.

At this time, Oat of the Ordinary only ships Canada-wide; however, we will very shortly be able to ship all across the continental US, so stay tuned!

Oat of the Ordinary offers a flat shipping rate of CAD $8.99 anywhere in Canada.

And a flat rate of CAD $12.99 (USD $10) throughout the continental United States.

Depending on where you live, standard shipping times will vary.  

For BC-wide shipping, we estimate 1-4 business days once your order ships.

For Alberta-wide shipping, we estimate 2-5 business days once your order ships.

For the rest of Canada, once your order ships we estimate 4 - 10 business days depending on your location.

*Note: Currently transit times are taking a little longer than normal.

We guarantee to ship the product out 1-2 business days after the purchase, and you will receive an email with the tracking number as soon as we generate the label.


Returns and exchanges

At this time Oat of the Ordinary does not offer returns; however, if you have an issue with your oatmeal please do not hesitate to reach out to oatoftheordinary@gmail.com and we will be happy to address any concerns.

Ingredient and Product Questions

Many ready-to-eat/overnight-style oatmeal contains quick oats that digest rapidly, not leaving you satiated for long. They also have added sugars and artificial flavours to bring their price down.

Here at Oat of the Ordinary, we cut no corners; in fact, we went above and beyond by adding additional ingredients to support your health and contribute many benefits. We use high fiber, organic, and gluten-free rolled oats, paired with plant-based protein that digests slower than quick oats keeping you fuelled and focused.

We rely on locally sourced freeze-dried berries and organic spices for flavour with a touch of coconut sugar and stevia for sweetness, which does not affect your blood sugar levels. At the end of the day, you get what you pay for ;)

Yes, yes, and yes honeyyyyy. Oat of the Ordinary is vegan, dairy-free, and is made with organic rolled oats, which don’t contain gluten.  There are no nuts in Oat of the Ordinary, but it isn’t packaged in a nut-free kitchen. Oat of the Ordinary doesn’t contain any added refined sugars; for the sweetness, we use coconut sugar and a touch of stevia.

Enjoying your oats can be as easy as mixing 2/3 cup (less or more depending on your desired consistency) of boiling water and allowing it to sit for 10 minutes.

For overnight oats, mix 2/3 cups of our favourite nut milk with the oats and allow them to soak in the fridge overnight.

90% of our ingredients are organic; however, our goal is to eventually be 100% organic!

Wholesale Questions

Please email oatpartnerships@gmail.com and a member of our team will get back to you shortly.

Media

Please contact oatpartnerships@gmail.com and our team member who is in charge of media inquiries will get back to you shortly.

Corporate Purchasing

You're in luck! We sell our oats to corporate offices - please email oatoftheordinary@gmail.com for special pricing.